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General
What is Netscape 6.2?
Netscape 6.2 is the latest update to the Internet browsing, email and instant messaging software suite from Netscape.

What's new in Netscape 6.2?
The top features introduced since Netscape 6 include:
• improved user interface for Navigator, Mail, and Instant Messenger
• new History tab and Bookmark Management features
• one click search from the URL bar
• offline access to Netscape email
• new download interface that lets you know where you downloaded a file and/or lets you launch it from the download dialog
• performance and stability enhancements have also been made in Navigator and Mail.
• supports new operating systems Windows XP and Mac OS X
• See Netscape 6.2 product information page for more information.

What platforms does Netscape 6.2 support? (What are the computer/software requirements for Netscape 6.2?)
Please see Netscape 6.2 System Requirements.

Can I run both Netscape 6.2 and an earlier Communicator or Navigator version simultaneously?
You can download, install, and simultaneously use Netscape 6.2 without affecting previous installations of earlier Communicator versions of Netscape software. Communicator refers to any Netscape Navigator product with a version number less than 6.0. Installing 6.2 will overwrite earlier versions of Netscape 6. Note that if you read email using the "POP" protocol, and you do not choose to "Leave messages on server" (Edit, Mail/News Account Settings), messages you retrieve in Netscape 6.2 will not be downloaded to other mail programs (such as Communicator.)

How can I get help with Netscape 6.2?
Once you've installed and launched Netscape 6.2, open the Help menu and choose Help and Support Center. A web page appears, listing a variety of help topics. You can also select the Assisted Support Option for additional support by email or over the phone.

How can I provide feedback about Netscape 6.2?
Users of Netscape 6.2 can at any time open the Help menu and choose Feedback Center to fill out a problem report, suggestion form or survey. Because of the volume of feedback we receive, we will not be able to individually respond to feedback messages.

If you're a member of the press and need additional information about Netscape, please contact our Public Relations department by calling 650/937-3329 (8 a.m. to 5 p.m., PST) or by sending e-mail to pradmin@netscape.com. To expedite your request, we will need to know your name, the name of your publication, the subject of your article, and when it will be published.

Installation
How can I get Netscape 6.2?
To download and install Netscape 6.2 on your computer, go to Netscape's download page and click on the Netscape 6.2 download now button. From the download section of this page, click on the appropriate language and operating system. The installer will be downloaded to your computer. To run it, find the installer file and double click it. Follow the instructions in the installer.

Will installing Netscape 6.2 delete my user profile and preferences?
No. Your user profile and preferences will still work with your earlier version of Netscape Communicator or Navigator. See the Upgrade Guide for additional information.

Will my bookmarks and other preferences be copied to Netscape 6.2?
Yes. When you first start Netscape 6.2, you will see "profile migration" screens that allow you to copy your profile and preferences from your earlier Communicator or Navigator version to Netscape 6.2. See the Upgrade Guide for more information. If you are still having problems see Common Problems for help.

Can I use SmartUpdate to install Netscape 6.2?
No. Netscape 6.2 is not offered on the SmartUpdate page.

Can I perform a "custom" install to install only the components I want?
Yes. The installer presents a Setup Type window, where you can choose Recommended, Full, or Custom installation. To choose Custom install, click Custom in the installer window, and then choose the components you wish to install in the Select Components window. The installer downloads only the components you choose.
Components
What components are part of Netscape 6.2?
Netscape 6.2 includes Netscape Navigator, Netscape Mail, Instant Messenger, Netscape Composer, and Netscape Address Book. Netscape 6.2 also offers cutting-edge add-on applications that help you get more from the Internet, Java for running web applets, Nullsoft Winamp for audio playback, RealPlayer8 for streaming media, Marcromedia Flash for high impact web content, Net2Phone for FREE PC-to-Phone calls anywhere within the US* and Print Plus from Hewlett Packard for easy access to printing supplies, services and features. * Free calls placed within the U.S. from your PC to any phone are currently limited to 5 minutes, then rates are 2¢ a minute on any given call.

What is Netscape Navigator?
Netscape Navigator is a web browser - a software program used to locate, access, and view pages and files on the World Wide Web. It is lean, taking up less space on your hard disk space and downloading faster than ever, even over a modem. Netscape Navigator includes My Sidebar for customizing your Internet environment, one-click searching that's integrated into the main toolbar (you don't have to go to a separate search page), comprehensive support for web standards, and a cleaner design that devotes less space to buttons and more space to what you want to see.

What is My Sidebar?
My Sidebar is your personal space in the Netscape 6.2 browser and lets you stay connected to what's most important to you. Put anything you want in My Sidebar - choose among and customize hundreds of tabs, including stocks, news, weather, your buddy list, and more. To view more tabs for My Sidebar, visit My Sidebar Central.

What is Netscape Mail?
Netscape Mail is the Netscape email program. Netscape Mail lets you conveniently manage all your Internet communications from one place. You can set up and maintain multiple business and personal email accounts and Internet newsgroups, all from one window. In addition, you can now access both Netscape WebMail and AOL mail accounts from within Netscape Mail.

What is AOL Instant Messenger?
AOL Instant Messenger allows you to stay in touch and instantly communicate with your online friends and business associates. Netscape 6.2 builds on Netscape 6, which was the first Internet software suite to integrate email and instant messaging within the browser environment. You can keep your Buddy List in My Sidebar, and simply click a name in the list when you want to send an instant message. You can even see when the sender of an email message is online and send an instant message rather than replying by email.

Can I send messages to my friends with AOL Instant Messenger?
Yes -- you can communicate with anyone who uses AOL Instant Messenger (AIM), an online community of over 70 million users.

What is Composer?
Netscape Composer is an editor that lets you create your own standards-compliant web documents. You don't have to know HTML to use Composer; it is as easy to use as a word processor. Toolbar buttons let you add lists, tables, images, links to other pages, colors, and font styles. You can see what your document will look like on the Web as you create it, and you can easily share your document with other users, no matter what type of browser or HTML capable email program they use.

Other
How is Netscape 6.2 related to the open source development at mozilla.org?
Netscape 6.2 is created in an open source community called mozilla.org. Through this open development process, Netscape takes advantage of the talents and achievements of a worldwide group of open source developers.

What is Netscape Gecko?
Netscape 6.2 is based on Netscape Gecko, a small, fast, standards-compliant layout engine. The layout engine is at the heart of a browser -- it is the software that controls how a web page appears on your screen. Since the beginning of the Web, industry groups and web site developers have clamored for a browser that would support currently accepted standards for web content. Netscape 6.2 delivers the browser that developers and consumers have been asking for. If you are surfing the Web, pages will look better, and you can view all the latest eye-pleasing special effects, graphics, and styles that web developers put into their sites.

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